Build Your First Bot (Sample Bot)
Let's walk through the setup steps for a new bot that is designed to nurture leads who "like" your content and eventually make them an offer to book a sales call with you.
Watch A New Bot SetupBeing Built:
Bot-Building Steps:
1) Create a new bot by going to "Bots" and then clicking "Create New Bot".
2) Connect your new bot to your social profile.
3) Fill in each section on the "Role" tab.
Save your changes.
It's important to choose a bot "Voice" that is similar to how you would personally chat with leads. If you describe the bot's voice as "funny", your bot will joke around during its conversations. Is that how you'd chat?
Your other inputs on this page can be brief as they are just used to give your bot a little context regarding the chats it will be having with your leads.
4) Now move onto the "Conversation Flow" where you will begin building your bot.
Initially there will be a single "Node" on your canvas called a "Trigger"., Thiswhich nodetells ChatBlaze when to assign this specific bot to a lead.
There is thalso a list of other nodes on the left side of the canvas that you can drag after the "Trigger" node. These nodes can ask questions, segment leads, end conversations, etc.
5) SelectBy "Outboundadding text"various nodes to the canvas, this sample bot now has 3 distinct parts:
First, it greets the lead, does a bit of nurturing, and then enterasks a question.
Second, it segments leads based on their response to the textquestion. thatThose youwho wantaren't likely ready to usebuy toanything triggerhave yourtheir bot.conversation Saveended. thisThose setting.
Incan this example, every time I manually send a DM that includes the text, "it's great to connect with you here", this bot willnow be assigned toa new bot when they show that leadthey are more interested in receiving an offer in the future.
Third, those leads who receiveddo myshow manualinterest DM.are moved towards receiving an offer, which in this case is booking a sales call with you.
6) Build the rest of your bot as needed. Save your bot, test it, then publish it when it's working exactly as you'd like.
Once it's published, your bot will begin chatting with leads any time you have your ChatBlaze Messenger window open and the trigger you set for this bot is activated.
7) ClickTo open your ChatBlaze Messenger window, click on the "Messenger" icon to launch ChatBlaze in Messenger soicon. thatAgain, as soon as your bot is published and you open this window, your bots canwill gobe able to workchat forwith you.leads.
