# Using Messenger Filters

One powerful way to make sales using ChatBlaze is by using the lead "filters" that are built into your ChatBlaze Messenger window. Here's how they work:

<iframe allowfullscreen="allowfullscreen" height="450" src="https://player.vimeo.com/video/1121641745?title=0&byline=0&portrait=0&color=8dc7dc" width="800"></iframe>

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#### **Using Messenger Filters:**

1\) Open your ChatBlaze Messenger window.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/iTAYOXy2nFF5Be3R-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/iTAYOXy2nFF5Be3R-image.png)

2\) Click the "Pause Bots &amp; Filter" button.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/HKd71OsDj9QMmRtw-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/HKd71OsDj9QMmRtw-image.png)

3\) Click the Filter icon and then choose up to 3 filters to apply to your leads.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/7HjNGtqX1HaFyOEk-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/7HjNGtqX1HaFyOEk-image.png)

4\) Select your leads manually by clicking the box next to their photo or use "Select All" to select every lead.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/pR6WDzcXpcuymYqt-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/pR6WDzcXpcuymYqt-image.png)

5\) Click the icon to assign a bot to these leads, then choose the bot you want to assign from the drop-down menu. Note: As soon as you click "Assign" the bots will be assigned, so make sure you've chosen the correct bot.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/cQvUFpybSwMSrufW-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/cQvUFpybSwMSrufW-image.png)

6\) After assigning your bots, either close the pop-up window and keep your bots paused, or close and resume all bots.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/BWuZz6k8egx5B2cK-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/BWuZz6k8egx5B2cK-image.png)

7\) If you chose to keep your bots paused, you can resume them at any time by clicking the "Resume All" button inside Messenger.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/Gi31Er9AUgKmBAi4-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/Gi31Er9AUgKmBAi4-image.png)

8\) Once resumed, your bots will begin chatting with the leads they are assigned to.

[![image.png](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/scaled-1680-/cKKR2C25fVXyAZHg-image.png)](https://knowledge.chatblaze.ai/uploads/images/gallery/2025-09/cKKR2C25fVXyAZHg-image.png)